VoicoverAI Privacy Policy
This policy applies only to all products of VoicoverAI, including the VoicoverAI website, iOS application, and Android application.
If you have any questions, comments, or suggestions, please contact us through the following contact information:
Customer Service Email: VoicoverAI@proton.me
We are deeply aware of the importance of personal information to you and will do our best to protect the security and reliability of your personal information. We are committed to maintaining your trust and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimal necessity, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we promise that we will take corresponding security protection measures in accordance with mature industry security standards to protect your personal information. Please read and understand the relevant personal information protection policies in this "Privacy Policy" carefully before using our products or services.
This policy will help you understand the following:
● Our rules and principles for collecting and using personal information
● How we protect your personal information
● Information storage
● Your rights
● How we handle children's personal information
● How your personal information is transferred globally
● How this policy is updated
● How to contact us
I. Our Rules and Principles for Collecting and Using Personal Information
1.What personal information do we collect?
When you log in to this software through third-party authorization, you need to provide us with the following information from your third-party account: account nickname, avatar, and third-party account identifier ID, to display your basic user information normally. By providing the above information and agreeing to the "User Registration Agreement" and this policy, you can use the relevant functions of this APP. If you choose not to provide the necessary information for the basic business functions of this APP or the necessary information for using a certain type of function, we will not be able to provide you with services.
When you use the basic business functions of this software, our App will apply for the following 2 system permissions related to personal information: [Storage permission], [Phone - Read phone identifier]. If you do not authorize, we may not be able to provide you with normal software functions. In addition to the above permissions, you can independently choose whether to grant the App other system permissions.
When you use other functions in other applications, you may need to authorize permissions including but not limited to the following for normal use: read phone status and identity permissions, storage permissions, obtain geographic location permissions, camera permissions, make/answer calls permissions, read call log permissions, read contact permissions, recording permissions, etc. The specific permission details can be found in the privacy policies of the imported applications.
● Collection and Use of Additional Feature Information:
(1) Customer Service: When you file a complaint, appeal, or inquiry with this APP, in order to facilitate contact with you or help you solve the problem, we may need you to provide your name, mobile number, and email address. If you refuse to provide the above information, we may not be able to provide timely feedback on complaints, appeals, or inquiry results.
(2) Payment Function: You can purchase membership services in this APP. During your payment process, we may collect your IMEI and phone model to generate an order number, and may collect your Alipay or WeChat Pay related order information.
(3) Ad Attribution Adaptation: We will also apply to obtain your device's Android ID or mac address for ad attribution adaptation in advertising activities.
Third-party SDKs we access and the personal information they may collect and their uses:
We have integrated third-party SDKs in our application to provide better services and support ad display, etc. The integrated third-party SDKs are as follows:
(1) TalkingData App Analytics SDK: Provided by Beijing Tengyun Tianxia Technology Co., Ltd. and its affiliated companies, which may obtain your device information ([Android] device brand, model, software version and other basic information and its application list information, [iOS] device brand, model, software version and other basic information, device mac address), network information (device connected WiFi and base station information), location information (device geographic location), application information (SDK host application package name, version number, etc.), for 1. App statistical analysis 2. Basic anti-cheating and other related services.
Privacy Policy Link: https://www.talkingdata.com/privacy.jsp?languagetype=zh_cn
2.How we use your personal information
For necessary personal information, including the account identifier for third-party authorized login, we will use it to provide services such as your membership purchase records. We will also use the above information to maintain and improve this business function, develop new business functions, etc.
We do not collect other non-essential personal information.
3.How we entrust, share, transfer, and publicly disclose your personal information
(1) Entrustment
Some specific modules or functions in this business function are provided by external suppliers. For example, we may hire service providers to assist us in providing customer support. For companies, organizations, and individuals we entrust to process personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our requirements, this personal information protection policy, and any other relevant confidentiality and security measures.
(2) Sharing
We do not share your personal information with any company, organization, or individual, except in the following circumstances:
a) Sharing with explicit consent: After obtaining your explicit consent, we will share your information with other parties.
(3) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
b) In the case of merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this personal information protection policy. Otherwise, we will require the company or organization to re-obtain your authorized consent.
(4) Public Disclosure
We will only publicly disclose your personal information in the following circumstances:
a) After obtaining your explicit consent;
b) Disclosure based on law: In cases where laws, legal procedures, litigation, or mandatory requirements from government authorities are required, we may publicly disclose your personal information.
II. How we protect the security of your personal information.
(1) We have used security protection measures that comply with industry standards to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, AES encryption.
(2) We strengthen the security capabilities of the software installed on your device through continuous technological improvements to prevent the leakage of your personal information. For example, we will complete partial information encryption locally on your device for secure transmission; in order to prevent viruses, Trojan horses, or other malicious programs and websites, we will also take corresponding security measures or provide security reminders, such as AES encryption of data transmitted through network interfaces, to ensure the security of your information data.
(3) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless the retention period needs to be extended or permitted by law.
(4) We have established specialized management systems, processes, and organizations to ensure information security. For example, we strictly limit the scope of personnel accessing information, require them to comply with confidentiality obligations, and conduct audits.
(5) The internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are destroyed, resulting in unauthorized access, public disclosure, tampering, or destruction of information, causing damage to your legitimate rights and interests, we will bear the corresponding legal liabilities.
(6) After a personal information security incident unfortunately occurs, we will promptly inform you in accordance with laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for your independent prevention and reduction of risks, and remedial measures for you. We will promptly inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform individual personal information subjects one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also proactively report the handling of personal information security incidents to the regulatory authorities in accordance with requirements.
III. Information Storage Period
Generally speaking, we only retain your personal information for the time necessary to achieve the purpose. For example: your unique identifier for third-party authorized login: if you maintain membership services, we need to save this information to ensure your normal use of the service. When you cancel your account, we will delete the corresponding information.
When our products or services cease operation, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period (the so-called "anonymization treatment" refers to the technical processing of personal information that makes the personal information subject unrecognizable and the processed information cannot be restored. Information obtained after anonymization treatment of personal information does not belong to personal information.
IV. Your Rights
In accordance with relevant laws, regulations, standards, and common practices , we guarantee your right to exercise the following rights regarding your personal information:
(1) Accessing Your Personal Information
You have the right to access your personal information, except for exceptions stipulated by laws and regulations. If you want to exercise the right of data access, you can access it yourself in the following ways: view your avatar, nickname, ID and other information on the "My" page.
If you cannot access this personal information through the above link, you can contact us at any time by sending an email to VoicoverAI@proton.me, and we will reply to your access request within 15 days.
For other personal information generated during your use of our products or services, we will provide it to you as long as it does not require excessive investment. If you wish to exercise the right of data access, please send an email to VoicoverAI@proton.me
(2) Correcting Your Personal Information
When you find errors in the personal information we process about you, you have the right to request us to make corrections. You can submit a correction request through the methods listed in "(1) Accessing Your Personal Information".
If you cannot correct this personal information through the above link, you can contact us at any time by sending an email to VoicoverAI@proton.me
We will reply to your correction request within 15 days.
(3) Deleting Your Personal Information
In the following circumstances, you can request us to delete personal information:
1. If our processing of personal information violates laws and regulations;
2. If we collect and use your personal information without your consent;
3. If our processing of personal information violates our agreement with you;
4. If you no longer use our products or services, or you cancel your account;
5. If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also simultaneously notify the entities that obtained your personal information from us and require them to delete it in a timely manner, unless laws and regulations provide otherwise, or these entities have obtained your independent authorization.
When you delete information from our services, we may not immediately delete the corresponding information in the backup system, but will delete this information when the backup is updated.
(4) Changing the Scope of Your Authorized Consent
Each business function requires some basic personal information to be completed. For the collection and use of additionally collected personal information, you can give or withdraw your authorized consent at any time.
You can operate it yourself in the following way: you can go to Phone Settings - Application Management - the details page of this software, and cancel the relevant authorization.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing previously carried out based on your authorization.
(5) Personal Information Subject Canceling Account
You can cancel your previously registered account at any time. You can do this yourself in the following way: click on the top of the "My" page and select "Cancel Account" to cancel your account.
After canceling your account, we will stop providing you with products or services and delete your personal information in accordance with your request, unless laws and regulations provide otherwise.
(6) Personal Information Subject Obtaining a Copy of Personal Information
You have the right to obtain a copy of your personal information. You can do this yourself in the following way: view a copy of your avatar, nickname, and ID information on the "My" page.
Under the premise of technical feasibility, if the data interface is matched, we can also directly transmit a copy of your personal information to your designated third party at your request.
(7) Restraining Automated Decision-Making by Information Systems
In some business functions, we may make decisions solely based on non-manual automated decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.
(8) Responding to Your Above Requests
To ensure security, you may need to provide a written request or otherwise prove your identity. We may first ask you to verify your identity before processing your request.
We will respond within 15 days. If you are not satisfied, you can also file a complaint through the following channels: send an email to VoicoverAI@proton.me
For your reasonable requests, we generally do not charge fees, but for multiple repeated requests or requests that exceed a reasonable limit, we will charge a certain cost fee as appropriate. For requests that are unfounded, require excessive technical means (e.g., require developing a new system or fundamentally changing existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (e.g., involving information stored on backup tapes), we may refuse them.
In the following circumstances, we will not be able to respond to your request:
1. Related to the personal information controller's fulfillment of obligations stipulated by laws and regulations;
2. Directly related to national security and national defense security;
3. Directly related to public safety, public health, and major public interests;
4. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
5. The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuses their rights;
6. For the purpose of protecting the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain their consent;
7. Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations; Involving commercial secrets.
V. How we handle children's personal information
Our products, websites, and services are primarily for adults. Children should not create their own personal information subject accounts without the consent of their parents or guardians.
For situations where children's personal information is collected with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect children.
Although the definition of children varies in local laws and customs, we consider anyone under the age of 14 to be a child.
If we discover that we have collected children's personal information without first obtaining verifiable parental consent, we will endeavor to delete the relevant data as soon as possible.
VI. How your personal information is transferred globally
We process and store your personal information primarily in our own systems. Currently, we do not share, sell, or transfer your personal information to third-party service providers.
VII. How this policy is updated
Our personal information protection policy may change.
Without your explicit consent, we will not reduce your rights under this personal information protection policy. We will post any changes to this policy on this page.
For significant changes, we will also provide more prominent notifications, such as displaying the updated guidelines to you through pop-ups or other appropriate forms when the version is updated.
Significant changes referred to in this policy include but are not limited to:
1. Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way personal information is used, etc.;
2. Significant changes in our ownership structure, organizational structure, etc. Such as changes in ownership caused by business adjustments, bankruptcy mergers, etc.;
3. Significant changes in the main objects of personal information sharing, transfer, or public disclosure;
4. Significant changes in your rights and how you exercise them in personal information processing;
5. When the responsible department, contact information, and complaint channels for processing personal information security change;
6. When the personal information security impact assessment report indicates high risk.
VIII. How to contact us
If you have any questions, comments, or suggestions about this personal information protection policy, you can contact us by email during business hours.
Customer Service Email: VoicoverAI@proton.me
Generally, we will reply within 15 days.
This statement is effective from the date of update
Most recent update date: March 19, 2026